Countless studies have revealed that a majority of employees who have access to the internet during their workday spend a lot of time conducting non-work related web browsing at the expense of their employer. The result is hours upon hours of lost production and potential profits. But there is a way to effectively increase production and it comes in the form of a desktop remote monitoring service.
You may have tried various tools and tactics to keep your employees on track, only to find that you were wasting your money. Cutting internet access is probably not an option. Using internet filtering services may block websites that your employees need to access to do their jobs. Restricting access to the internet is too costly and time consuming.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many different types of remote monitoring tools on the market. You will have to take some time to figure out how much you will spend on the software, what you need to monitor, and the method of monitoring. Additionally, monitoring requires computer specialists and quite a bit of time, you may also need to consider hiring employers or outsourcing to online monitoring services.
As technology costs get lower, monitoring software and services also get cheaper. In fact, some basic software packages are free. Online services will provide the programs that you need without business owners having to invest in costly tools or worry about upgrades.
You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.
Desktop remote monitoring services work in two different ways. The more secure, costly method is to have the monitoring serviced connected directly to your network. This requires that you have specialists employed for the task, but it keeps all of the data on your local network where it cannot access the internet. Outsourcing to an online remote monitoring service, on the other hand, is much cheaper. However, there is a risk that the data could be intercepted by competitors to your business.
If you choose to utilize a remote monitoring service, you have a legal obligation to ensure that your employees are aware that their activities are being monitored. One of the easiest methods for this is to have them sign a document giving you their consent. Failing to inform your employees may be illegal and can result in lawsuits, fines, and even imprisonment.
A great way to increase productivity and profitability in a workplace that has internet access is through desktop monitoring services. They give business owners the ability to monitor internet usage without truly restricting access. And for some businesses, the increase in profits may even outweigh the costs of these services.
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